FAQ
How do I access and navigate this online course?
If you don’t already have an account, you will be asked to create one at checkout. Simply log in to your account by clicking on “My Account” at the top of ThePaleoMom.com homepage and select “Foundations of Health Collection” under “My Courses”. Then scroll down to the table to start navigating your way through the content.
Does my access expire?
No! Once you have purchased access to this online course, you will retain lifetime access.
Can I get CE credits for this online course?
At this point, neither the live nor the recorded event offers continuing education credits for any program. If you are an NTA graduate, you can get CE credits for taking the AIP Certified Coach course.
Where can I ask questions?
Questions were asked during the program sessions by attendees of the live event, and answers to these questions are included within the program session videos. If you have additional questions or would enjoy connection with Dr. Sarah Ballantyne, consider joining Insider Connection, a private Facebook group that gives you direct access to Dr. Sarah. There are no other mechanisms for asking content-related questions within this product.
Is this a good course for AIP Lecture Series alumni?
Yes! Dr. Sarah went to considerable lengths to minimize repeat content between the AIP Lecture Series and the Workshop & Masterclass 2019 where this online course collection was filmed. In addition, there’s plenty of content included in the Foundations of Health Online Course Collection that will be of interest to autoimmune disease sufferers that is not included in the AIP Lecture Series, most notably the Gut Health Fundamentals online course.
Is this the same as ThePaleoMom Workshop & Masterclass 2019?
Yes! The Foundations of Health Online Course Collection was filmed at ThePaleoMom Workshop & Masterclass 2019, a 3-day event attended by 100 women and men who traveled from all over the world to learn, explore, connect and relax. It took place over the long weekend of February 15-18, 2019 at an inspiring and unique learning center in Santa Cruz county, California—1440 Multiversity! The Workshop & Masterclass featured six program sessions, all taught by Dr. Sarah Ballantyne, totaling approximately 15 hours of dynamic and entertaining seminar content. You can access all of this content in the Foundations of Health Online Course Collection!
If you previously purchased ThePaleoMom Workshop & Masterclass 2019 virtual experience, you already have access to all of the materials and video included in this online course.
Is there a money-back guarantee?
Yes, you may request a refund within 30 days of purchase and if you have watched less than 20% of the total video content. If you have watched more than 20% of the video content, or if it has been more than 30 days since you purchased access, no refund will be provided. Refund requests can be made on my Refund Policy page. You will lose access to the course upon processing your refund.
Who do I contact for customer support?
If you are having technical difficulties logging in or accessing the course, you can ask for help on my Technical FAQ page.